California Loan & Jewelry Company in Sacramento, CA

California Loan & Jewelry's philosophy for success has remained the same for over 100 years: honesty, integrity, and the best possible service to all customers. Whether a customer is borrowing $15 or $15,000 or buying a diamond ring, we want to make sure that when a customer leaves our store he or she is completely satisfied. Our reputation in the community - including having the industry' best customer service -- is one of our greatest assets.

Because California Loan & Jewelry relies so heavily on referrals and repeat business, we know the importance of customer service. We are committed to giving our customers the largest loan possible or highest purchase price possible for their merchandise. And we offer a 100% refund on any purchase (except special orders and clearance items) within seven days, no questions asked. If a customer believes they have overpaid for an item or purchased something they really don't need, they can return the item for a full refund.

Building long-term relationships with our customers is very important to us. We know from past experiences that a satisfied customer will share her experience with family and friends, who in turn will come to our store. It is those personal recommendations that have helped make our retail business successful.